Support
Contact us: support@clubshub.app
In the app: Profile → ••• → Settings → Contact Us. You can attach screenshots, and your account details are included so we can help faster.
Frequently asked questions
How do I delete my account?
In the app, go to Profile → ••• → Settings and tap Delete Account at the bottom. This permanently deletes your account, profile, photo, listings and comments. It can't be undone. See the Privacy Policy for details.
I forgot my password
On the sign-in screen, tap Forgot password? and enter your username. We'll email you a code to set a new password.
I didn't get my verification code
Codes come from noreply@clubshub.app. Check your spam or junk folder and make sure you entered the right email address. If it still doesn't arrive, email us.
How do I change my gamer ID or platform?
Go to Profile → ••• → Settings and tap Gamer ID or Platform. You can change your gamer ID once every 30 days and your platform once every 14 days. Changes in the first 24 hours after signing up are free. Switching platform removes your current listings, since they belong to your old platform. Need a change sooner? Contact us.
How do I report or block someone?
Tap ••• on a comment or a player page and choose Report user or Block user, or on a listing and choose Report listing. We review reports within 24 hours. You can unblock people in Settings → Blocked Users.
Is ClubsHub made by EA?
No. ClubsHub is an independent fan app and is not affiliated with, endorsed by, or sponsored by Electronic Arts Inc.